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How can I pay? |
| We accept Visa, Mastercard and Discover via our encrypted secure server. However, if you are uncomfortable with online ordering, we are happy to assist you over the phone at 714-262-8578. | |
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How will my order be shipped? |
| We ship most orders via United States Postal Service (Priority Mail with Delivery Confirmation). If you require overnight or two-day guaranteed shipping, just let us know and we'll calculate shipping charges accordingly. Larger orders (including wholesale) may be shipped via UPS Ground, if it is a less expensive option. | |
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How long will it take to get my order? |
| Each of our items is handmade, and custom-made based on your individual order. Your order will be shipped within 10 – 14 days of processing. Wholesale orders may take longer, due to their larger quantity. | |
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How much will it cost to ship my order? |
| Shipping and handling charges are listed below: 1 baby wipe container = $5.00 shipping/handling 2-3 baby wipe containers = $7.00 shipping/handling 4 baby wipe containers = $9.00 shipping/handling More than Four... To Be Determined by weight of package |
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What is your return and/or exchange policy? |
| We will be glad to make an exchange or credit your card for any item you are not satisfied with. All items must be returned to Lili Couture within 14 days of the shipping date in unused condition with original tags and packaging. Return shipping must be prepaid and insured with the package securely wrapped. You will be charged shipping to send the new item back to you. Shipping and handling on returned merchandise is not refundable. You will promptly receive a refund (credit to your charge card) upon our receipt of the returned items. Please email lori@lilicouture.com or call us at 714-262-8578 for return or exchange information. | |